Contact Us

Did not receive a confirmation email?

If you did not receive a confirmation email within 24 hours of registering, your email provider is likely blocking our service. To resolve this:

1. Contact your email provider and ask them to allow emails from bvidz.com to your email address, or
2. Use a compatible email provider such as Protonmail or Tuta to register a new account.

Please do not contact us about this issue. There is little we can do if your email service provider is blocking our service. We have a good reputation and do not send copious emails to our members.

Unable to login? 401 or similar errors?

Depending on which browser you use:

1. Clear ‘Cookies’ and ‘Cache’ for bvidz.com. This feature can be found in the ‘Settings’ of your browser.
2. Exit browser then open again. Try Login again.

If the problem persists try using a different browser to see if it works. If it does, your previous browser may need to be re-installed or updated.

Feature or features not working for you?

Kindly access ‘Report Bug’ in the menu, fill in the form and send. We will investigate the issue.