Contact Us

Did not receive a confirmation email?

If you did not receive a confirmation email within a couple of hours of registering:

1. Check SPAM INBOX again. IF there is an email from bvidz.com click 'This is not spam'. If the email is not in your Spam folder or Inbox then try any of the following:
2. Contact your email provider and ask them to allow emails from bvidz.com to your email address, or
3. In your Email Settings find: ALLOW, or WHITELIST, or SAFE SENDERS. Add https://bvidz.com or bvidz.com or accounts@bvidz.com (system email, we do not reply to this email) to any or all of these settings and register a new account here, or
4. Use a compatible email provider (works the best) such as Protonmail or Tuta to register a new account here.

Please do not contact us about this issue. This is an issue with your email provider. BVidz has a responsible email policy and does not engage in spam or continuous email sending to Members.

Unable to login? 401 or similar errors?

Depending on which browser you use:

1. Clear ‘Cookies’ and ‘Cache’ for bvidz.com. This feature can be found in the ‘Settings’ of your browser.
2. Exit browser then open again. Try Login again.
3. Check Username and password is correct. Case sensitive. Passwords need to be at least 8 digits.

If the problem persists try using a different browser to see if it works. If it does, your previous browser may need to be re-installed or updated.

Feature or features not working for you?

For Members kindly access ‘Report Bug’ in the menu, fill in the form and send. We will investigate the issue. For Guests kindly use contact form above using 'Technical inquiry' as subject.